We place the needs, priorities, and leadership of local communities and community-based organisations at the heart of our work. By engaging those who best understand their context, we ensure that assistance is appropriate, culturally sensitive, and sustained beyond our direct involvement.

We collaborate with local stakeholders to co-design programs and share expertise. Success is measured by the degree to which local actors gain capacity, thereby we reduce dependence on external support.

Upholding dignity and fundamental rights underpins every aspect of our operations. We embed safeguarding and protection measures throughout our programs, paying particular attention to vulnerable or marginalised groups.

We adopt flexible methods and use appropriate technology to respond to a diverse range of humanitarian challenges. Whether conditions are stable or highly complex, we adapt our approaches while staying true to our charitable mission.

We maintain transparent governance. We support our programs through sustainable practices to enhance our impact.

Our monitoring and evaluation processes ensure accountability to communities, donors, and other stakeholders, with robust feedback loops driving continuous improvement

• Humanity: Alleviating suffering, protecting life, and respecting the inherent dignity of people in crisis, guided by local needs assessments.

• Impartiality: Providing assistance based solely on need, without discrimination on grounds such as race, religion, gender, or political affiliation.

• Neutrality: We do not take sides in hostilities or political disputes, but neutrality will not compromise our commitment to underserved communities, prioritising humanity, impartiality and the access required to serve communities in need.

• Independence: We strive for operational autonomy, free from external political or economic agendas. Where constraints exist for particular programs, we remain transparent, upholding humanitarian and human rights commitments.